1. MEMORANDUM
      1. Start Time
      2. End Time Time
      3.  
      4. Meeting Announcements
  1. Wednesday, January 14, 2004
      1. Start Time
      2. End Time Time
      3. Session Speaker(s) Total Session Information
  2. 12:00 Meeting adjourned; we hope you have a safe trip home!
      1. Start Time
      2. End Time Time
      3. Session Speaker(s) Total Session Information
  3. 12:00 Meeting adjourned; we hope you have a safe trip home!

FLORIDA DEPARTMENT OF EDUCATION
?
STATE BOARD OF EDUCATION
JIM HORNE
Commissioner of Education
F. PHILIP HANDY,
Chairman
T. WILLARD FAIR,
Vice Chairman
Members
LINDA J. EADS, ED.D.
CHARLES PATRICK GARCÍA
JULIA L. JOHNSON
WILLIAM L. PROCTOR, PH.D.
MEMORANDUM
TO:
Transportation Directors, Service Managers, and Parts Managers
FROM:
Charlie Hood
DATE:
December 1
1
, 2003
SUBJECT:
The 15
th
Annual Service and Parts Managers Meeting
As many of you are already aware, the upcoming 15
th
Annual Service and Parts Managers Meeting
will be held in Tampa, Florida on January 14
th
and 15
th
, 2004, at the Park Plaza Hotel at Tampa
Airport / Westshore.
This is not a conference, but will consist of working sessions related to school bus product technical
information, and service and parts management training. Please see the attached meeting agenda
and hotel location maps. There is no limit to the number of participants your district may send, and
no advanced registration or registration fee is required. There are a limited number of meeting
rooms reserved for the use of Florida Association for Pupil Transportation (FAPT) committees on
January 13
th
and 15
th
. Please call either Mike Starzinski or Bud Fletcher at (850) 245-9795 to
reserve committee meeting space.
Guest rooms have been reserved for this meeting at a rate of $79.00 per night (single or double),
plus 12% tax. When calling for reservations, please let the hotel know you will be attending the
“15
th
Annual Service and Parts Managers Meeting.”
Please reserve early
; rooms will only be
available at this rate until December 17, 2003. After this date, remaining rooms will be available at
the hotel’s regular rate of $140 per night.
CHARLIE HOOD
DIRECTOR, SCHOOL TRANSPORTATION
325 W. GAINES STREET • ROOM 1114 • TALLAHASSEE, FL 32399-0400 • (850) 245-9795 • www.fldoe.org
SUNCOM 205-9795 • FAX (850) 245-9935 • CHARLIE.HOOD@FLDOE.ORG

The 15
th
Annual Service and Parts Managers Meeting
December 1
1
, 2003
Page Two
If you plan to pay for your room(s) using a government purchase order, you
must
provide
the hotel with a copy of the purchase order and a copy of your district’s tax exempt
certificate
no later than
December 17
th
, 2003.
Hotel contact information is as follows:
Park Plaza Hotel
at Tampa Airport / Westshore
5303 West Kennedy Boulevard
Tampa, FL 33609
Hotel (in-house) Reservations (813) 289-1950, Extension 1105
Hotel Toll Free: (800) 814-7000
Hotel Fax (813) 289-9002
It is our goal to provide the highest quality program possible, and we are looking forward to
statewide participation. Should you have any questions regarding this meeting, please call
Bud Fletcher, Terri Egler, Bill Schroyer, or Mike Starzinski at (850) 245-9795, or e-mail
Mr. Starzinski at Michael.Starzinski@fldoe.org.
CFH/mas
Attachments: 15
th
Annual Service and Parts Managers Meeting Agenda
Maps of Hotel Location

15
th
Annual Service and Parts Managers Meeting Agenda
?
Start
Time
End
Time
Time
Session
Speaker(s)
Total
Session Information
Day 1, General Session
Wednesday, January 14, 2004
8:30
9:00
30
Meeting Introduction,
District Roll Call,
Meeting Announcements
Mike Starzinski
Florida DOE
Mr. Mike Starzinski will be welcoming all participants to the 15
th
Annual
Service and Parts Managers Meeting. Roll call will be an opportunity for all
participants to “put a name with a face,” so make sure you are there to take
part in the introductions.
9:00
9:45
45
Florida School Bus Specifications
Bill Schroyer
Florida DOE
Mr. Bill Schroyer will be discussing recent changes that have been made in
Florida’s School Bus Specifications. Since the spec committee meets the day
before this session, Bill may have a couple of surprises in store for us.
Whatever you do, don’t miss Bill’s famous PowerPoint presentation!
9:45
10:00
15
Break
10:00
11:15
1:15
Blue Bird
Chris Rustman
Florida Transportation
Systems
Mr. Chris Rustman is the President of Florida Transportation Systems (FTS).
Chris will be presenting information regarding the new Vision product, along
with product improvements and service issues related to Blue Bird buses.
11:15
12:45
1:30
Lunch Break
12:45
2:15
1:15
Thomas/Freightliner
John Barrington
Thomas Built Buses
Mr. John Barrington is the Regional Sales Manager for Thomas Built Buses.
John will be providing insight into the new Thomas C-2 product line and
discussing service issues related to Thomas and Freightliner products.
2:15
2:30
15
Break

15
th
Annual Service and Parts Managers Meeting Agenda
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Wednesday, January 14, 2004
Start
Time
End
Time
Time
Session
Speaker(s)
Day 1, General Session (Continued)
Total
Session Information
2:30
3:45
1:15
International
Mike McCullough
International Truck and
Engine
Mr. Mike McCullough is the National Account Manager for International
Truck and Engine Corp. He and the other International reps that will be
available for this meeting will be discussing the new Drive Plus IC product
line.
3:45
4:00
15
Break
4:00
5:00
1:00
Alternate Fueled Vehicles
Ewan Prichard
Advanced Energy
Mr. Ewan Prichard will be presenting information related to the future use of
alternate fuels in school buses. Is there a hydrogen or electric powered bus in
your future? Check out this presentation and find out.
5:00
End of General Session

15
th
Annual Service and Parts Managers Meeting Agenda
?
Start
Time
End
Time
Time
Session
Speaker(s)
Total
Session Information
Day 2, Service Managers Breakout Sessions
Thursday, January 15, 2004
8:30
9:10
40
Cummins Engines
John Gant
Cummins
Mr. John Gant is the new Cummins Southeastern Power Representative for
Florida. John will be presenting some really “cool” information regarding
Cummins’ updated version of the ISC. This one is going to be easy to
remember; it’s called the ISCE.
9:15
9:55
40
Caterpillar
Jeff Boyd
John Hicks
Caterpillar
Mr. John Hicks and Mr. Jeff Boyd will discuss Caterpillar’s new C7 ACERT
engine. This engine is the replacement for the 3126E. Come and get an early
look at this new product.
9:55
10:35
40
Break / Check-out
10:35
11:15
40
International Engines
Aldo Ambrosini
International Truck and
Engine
Mr. Aldo Ambrosini is a Regional Sales Manager for International Truck and
Engine Corp. Aldo will be making some very interesting product
announcements and providing technical information regarding the new VT365
and revised DT466 engines. Satisfy your curiosity and be there for this
presentation!
11:20
12:00
40
Mercedes Engines
Phil Schramm
Bill Lynch
Detroit Diesel
As some folks have discovered, Mercedes is now the parent company of
Freightliner and Thomas. Yes, that’s right; Mercedes is now a
serious
player in
the school bus business. Come and hear about the new Mercedes 906 engine that
Freightliner is offering to the school bus market. This presentation should be
really
interesting!

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12:00
Meeting adjourned; we hope you have a safe trip home!

15
th
Annual Service and Parts Managers Meeting Agenda
?
Start
Time
End
Time
Time
Session
Speaker(s)
Total
Session Information
Day 2, Parts Managers Breakout Sessions
Thursday, January 15, 2004
8:30
10:00
1:30
Warranty Claims, Start-to-
Finish
International/IC
Thomas/Freightliner
Blue Bird, Allison,
and others.
In this session representatives from several manufacturers will provide you with
information you can use when attempting to file warranty claims for your broken
“thingies.” No, we’re not talking about damaged fishing lures here; we’re
talking tore-up school bus parts.
10:00
10:10
10
Break
10:10
10:50
40
Warranty Claims, Start-to-
Finish (Continued)
International/IC
Thomas/Freightliner
Blue Bird, Allison,
and others.
In this session representatives from several manufacturers will continue to
provide you with information you can use when attempting to file warranty
claims for your broken “thingies.”
10:50
11:25
35
Break and Hotel Checkout
11:25
12:00
35
Recommended Inventory
Levels
TBA
Not to be outdone by the previous presentation, this one is really top-notch.
Come and see for yourself how many “thingies” you really
should
have in stock.

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12:00
Meeting adjourned; we hope you have a safe trip home!

Florida’s 15
th
Annual Service and Parts Managers Meeting
Maps of Hotel Location
Park Plaza Hotel
Tampa Airport / Westshore
5303 West Kennedy Blvd.
Tampa, Florida 33609
(813) 289-1950
Continued on next page ….

15
th
Annual Service and Parts Managers
?
Meeting Agenda
?
Park Plaza Hotel
Tampa Airport / Westshore
5303 West Kennedy Blvd.
Tampa, Florida 33609
(813) 289-1950

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