1. ATTACHMENT 1
      1. GOOD
      2. 100.0% 100%
      3. 96% 93%
      4. 76% 77%
      5. 58% 60%
      6. 93% 94% 96% 95% 96% 96%
      7. 90.0%
      8. 80.0%
      9. 70.0%
      10. 60.0%
      11. 40.0%
      12. 30.0%
      13. 20.0%
      14. 10.0%
      15. 0.0% 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22

Bureau of Certification (BEC) Customer Survey
Educator Certification Process
ATTACHMENT 1
GOOD
Survey Results
(% of Strongly Agree & Agree Responses Per Survey Statement)
As of 3/24/03: 84 Survey Responses (62 Districts)
100.0%
100%
96%
93%
96%
57%
76% 77%
65%
49%
89%
75%
58% 60%
87%
93% 94%
96% 95% 96% 96%
81%
88%
90.0%
80.0%
70.0%
60.0%
%
50.0%
40.0%
30.0%
20.0%
10.0%
0.0%
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
Statement #
Information prepared by ets inc. solely for internal
use within Florida Department of Education
D:\userdata\officexp\word\Paperless Communications\Cert-srvy-att1.xls | Chart2

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